Baremetrics Cancellation Insights Alternatives
In this article, I'll evaluate the subsequent retention tools as potential replacements for Baremetrics Cancellation Insights in 2025:
Raaft - the first one on my list - helps SaaS entrepreneurs lower churn by 20%. More on this will follow soon.
Many SaaS companies grapple with the hefty prices of retention tools and the rigidity of their features. My general advice is to investigate other choices to find the most appropriate for your unique business needs.
📢 Why Listen to Me?I've worked with various retention tools and have helped multiple SaaS businesses improve their retention rates through personalized strategies.
Now, without further ado, let's uncover the best Baremetrics Cancellation Insights substitutes for your SaaS venture. Firstly, we need to comprehend the challenges faced by current users.
1. Raaft
Raaft Vs Baremetrics Cancellation Insights
In the SaaS world, Raaft emerges as an innovative tool that significantly improves customer retention. It offers invaluable insights into why users may opt to unsubscribe, which lays the groundwork for developing appealing offers that convince them to remain.
Raaft's Cancellation Flows
Raaft's cancel flows are divided in 5 steps
- Loss Aversion
- Cancellation Survey
- Targeted Offer
- Product Feedback
- Confirmation
By applying the industry best practices, these flows are able to reduce churn with the right offers and to collect product insights via reporting and text feedback.
They clarify the reasons behind users' decisions to leave and make personalized offers to convince them to stay.
Integrated Flow Editor
Unlike Baremetrics Cancellation Insights, Raaft offers its users the option to update the flows in real-time. Users can just log in to their account and update the flows based on their needs.
This tool integrates directly with the payment processor (i.e. Stripe, Recurly, BrainTree, etc.) to make sure that all offers - coupon discounts, plan changes, subscription pauses, etc. - are updated automatically.
Automated Churn Reporting
Additionally, it serves as an effective platform for collecting important product insights and feedback. The data can be filtered by plan, flow and cancellation reason to get more granular insights.
Who is Raaft for?
Raaft is ideal for SaaS companies with relatively low ACVs (< $5.000) who provide - or want to provide - self-cancellation to customers but still want to retain them at point of cancellation.
It's ideal for companies who might be struggling with churn who also use Stripe, Recurly or Braintree as a payment processor.
Raaft has a Free Plan which allows businesses to track churn and begin retaining customers, supporting up to 50 sessions per month. For businesses looking for more advanced features, the Premium Plan, priced at $79 per month, includes up to 100 sessions per month.
2. Brightback
Brightback Vs Baremetrics Cancellation Insights
Advantages
Brightback offers a pay-as-you-go pricing option starting at $250/month. This is ideal for SaaS businesses with moderate scale. The lowest plan covers 50 monthly sessions - which enables you to create branded and personalized cancellation experiences.
The platform boasts an intuitive interface, ensuring user-friendly navigation. This makes it an excellent option for non-technical members of a SaaS team.
Brightback also provides predictive churn indicators and a comprehensive performance dashboard, enabling the implementation of sophisticated retention strategies. You can conveniently design dynamic page experiences aimed at mitigating user churn and fostering retention.
Disadvantages
Smart targeting, facilitated by machine learning, and the capacity to manage multiple brands and sub-accounts are available only with the highest-tier "enterprise" plan.
Revenue retention reporting is not included in the $250/month "essential" plan.
Only the highest-tier “enterprise” plan comes with smart targeting (powered by machine learning) and the ability to manage multiple brands and sub-accounts. The $250/month ”essential” plan does not come with retained revenue reporting.
Key Features
Here are just some of the key features offered by Brightback:
- Branded, personalized cancellation experiences
- Logic flexibility
- A/B page testing
- Actionable performance dashboard
3. Upzelo
Upzelo Vs Baremetrics Cancellation Insights
Advantages
Upzelo is a cost-effective option with plans starting at $49/month that includes 50 cancellation sessions, 1 exit survey, 5 custom offers, and 2 customer flows. It features a sleek, intuitive user interface and leverages machine learning to automate segmentation and predict churn.
Upzelo also offers a limited free tier that provides real-time subscription analytics and analysis and limited sessions.
Disadvantages
Upzelo is not suitable for scaling beyond 250 cancellation sessions. The most advanced tier only supports up to 250 cancellation sessions.
Key Features
Here are some of the key features offered by Upzelo:
- Custom branding
- Exit surveys
- Customized offers
- Code-free page editing
- Cancellation flows
- "Playbook" templates
Best Baremetrics Cancellation Insights Alternatives (Price Comparison)
Tool | Price | Key Features |
---|---|---|
Raaft | Up to 50 monthly sessions for free. Then, $79 for up to 100 monthly sessions. | Integration with Zapier; churn reporting; custom motivators and offers; cancellation flows; product feedback; real-time analytics |
Brightback | Starts at $250/month for 50 monthly sessions | Branded, personalized cancellation experiences; A/B page testing; actionable performance dashboard |
Upzelo | Starts at $49/month for 50 cancellation sessions | Custom branding; exit surveys; custom offers; no-code page editor; cancellation flows; “Playbook” templates |
Raaft: Best Choice For SaaS Entrepreneurs
Raaft makes a compelling case for itself with its feature-rich capabilities and user-friendly interface, providing excellent value for money, particularly for cost-conscious SaaS founders.
Monitoring Churn & Maintaining Customer Loyalty
The noteworthy advantage Raaft offers with its churn tracking and customer retention capabilities is particularly valuable for enterprises operating on tighter budgets. In addition, Raaft delivers scalable solutions to handle numerous monthly cancellation flow sessions, making it the perfect fit for burgeoning SaaS organizations.
Tailored Cancellation Procedures
These procedures lead to significant savings in both time and resources. Rather than grappling with retention hurdles, SaaS founders can direct their efforts toward nurturing growth and expansion.
Flexible Pricing Schemes
Raaft offers a variety of pricing schemes that can adapt to your business's growth, ensuring your budget is never strained as your SaaS venture grows.
Taking these advantages into account, Raaft emerges as the best alternative to Baremetrics Cancellation Insights for budget-sensitive SaaS founders. If your aim is to refine your retention tactics, Raaft should be your first choice.
Best Baremetrics Cancellation Insights Alternative (Closing Thoughts)
Each SaaS founder has unique needs and budget considerations when choosing a retention tool.
While Baremetrics Cancellation Insights can be suitable for certain businesses, others may find more value in alternatives offering advanced features at a more competitive price. Therefore, it's crucial to explore all available options to find the perfect fit for your SaaS business.
Offboarding Cheatsheet
This framework + video tutorial will help you design a better cancellation process.
Some of our featured articles
Adam Crookes
Adam Crookes
Miguel Marques
Customer Success insights in your inbox
Helping Founders and Customer Success Managers handle customer retention effectively.
We will only ever send you relevant content. Unsubscribe anytime.